Our guarantees :
At Kenza Caftan you have the satisfaction or money back guarantee even if your caftan is made to measure!
you have 24 hours to return your package and request a refund. This will be done within a maximum of 3 to 5 days after receipt of the returned package by our warehouses. Conditions apply to the satisfied or refunded offer (see general sales conditions)
At Kenza, all our dresses are designed according to the Moroccan artisanal way, with a hand finishing.
The guarantee of benefiting from an excellent quality for price !
Delivery is 100% FREE and provided by ARAMEX or DHL Express .
100% secure payment with 3D Secure technology: you receive an SMS code on your phone sent by your bank to complete your order with complete peace of mind. All information transmitted through our site is encrypted using SSL protocol.
The measurements :
To take your measurements, you can follow our tutorial by clicking on the following link: Taking the measurements
After the confirmation of your order, you will receive an email requesting your measurements that you can take by following the guide that will be provided.
If you encounter any difficulty, you can contact our support.
Our customer support at your service 24/7 :
Still have questions? our team is at your disposal by live chat or by email at firstname.lastname@example.org
- made to measures
- Fabric used
- satin Crepe
- Belt included
- the cut of the dress
- jupe cloche
- Dress type
- Takchita (2 pieces)
- sewing time
- 2 weeks
- Delivery time
- 2 to 4 days after the shipment of your order